Customer Experience Administrator (Hospitality Background)

Houston, TX
Full Time
Administration
Entry Level

Customer Experience Administrator

3 Men Movers | On-Site | $17–$20/hr

At 3 Men Movers, customer experience isn’t a department — it’s who we are. From the moment someone calls or walks through our doors, we show up with an upbeat attitude and willingness to help. We’re looking for a Customer Experience Administrator who brings strong work ethic, sharp thinking, and a hospitality mindset to everything they do.

If you’re energized by fast-paced days, enjoy solving problems on the fly, and take pride in keeping things running smoothly, this might be your spot.

What You’ll Do (Your Daily Impact):

  • Be the welcoming face and voice of 3 Men Movers — answer and route calls, greet visitors, and provide helpful information

  • Deliver standout customer service by listening, thinking critically, and resolving issues with care and confidence

  • Collaborate with internal teams and act as a key point of contact for contractors

  • Maintain a clean, professional, and fully stocked front desk and office space

  • Open and close the facility following established procedures

  • Manage office supplies: ordering, receiving, organizing, and distributing

  • Support clerical needs such as filing, photocopying, and documentation

  • Review daily reports and understand how they impact teams and operations

  • Perform inventory checks and assist with operational organization

  • Coordinate and help plan events for drivers and office staff — both onsite and offsite

  • Adapt to shifting priorities with flexibility and a positive attitude

What We’re Looking For:

  • Strong communication skills (verbal, written, and interpersonal)

  • A self-starter with a strong work ethic — you do what you say, always

  • Calm under pressure and able to think critically when challenges arise

  • Organized, detail-oriented, and comfortable juggling multiple priorities

  • Flexible with workload and ready to jump in where needed

  • Weekend availability is required

Why You’ll Love It Here:

  • Competitive hourly pay: $17–$20/hour (based on experience)

  • A role that directly impacts customers, crews, and company culture

  • Opportunities for professional growth and development

  • A supportive, energetic team that values effort, accountability, and attitude

If you’re ready to bring energy and hospitality to your workday, we’d love to meet you.

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