Customer Experience Expert (Full-Time)

Houston, TX
Part Time
Customer Experience
Student (College)

Join 3 Men Movers for an exciting workday focused on hospitality and customer service. We're seeking problem-solvers who thrive under pressure and enjoy building relationships. Key requirements include strong communication skills, self-motivation, and weekend availability, with pay ranging from $19 to $21 per hour.

Your mission will involve:

  • Ensuring customer satisfaction
  • Identifying upselling opportunities
  • Collaborating with dispatchers and drivers
  • Conducting follow-up calls
  • Gathering feedback for improvements
  • Mastering CRM software
  • Coordinating escalations for timely resolutions
  • Navigating the customer claims process
  • Bilingual in English and Spanish is a plus!
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